Why Cadence Trusts Encore with the Final Impression for Validus
“I would not stake my reputation on someone that I didn’t believe in.”
Protecting the final impression
For CadencePM, a project is not truly complete until the client feels settled, supported, and confident in their new space.
As Validus Energy prepared to relocate into an 11,000-square-foot office in Denver, Cadence brought in Encore by WR to help carry one of the most visible phases of the project: the move.
“The move is the last component. We trust that Encore is going to represent the whole project well, and it is the final impression.”
Supporting a move with many layers
Validus needed more than a standard contents relocation.
Encore supported the personal move, IT disconnect and reconnect, art relocation, signage coordination, and the final desk setup details that helped employees feel ready to work from day one.
“We used Encore for the content and personal move, as well as the IT disconnect, reconnect. And we also used them for art relocation and signage relocation.”
More than a mover
For Tracy, Encore’s value comes from the way the team steps into the details that often fall between scopes.
From coordinating signage removal and reinstallation to supporting IT equipment and individual workstation orientation, Encore helped simplify the process for both Cadence and Validus.
“Encore isn’t just a mover. There are the IT components, the disconnect, reconnect, the IT move.”
The bear, the art, and the details that matter
One of the most memorable moments from the Validus project was relocating an enormous bear sculpture that held special value for the client. It was not part of a typical box move, and it required a specialized crew, a thoughtful process, and the kind of care Cadence knew Encore could provide.
“They moved this enormous bear. It is an art piece, and it is a very precious piece to the client. It’s not something that we would want just any mover to come move.”
A trusted extension of the Cadence team
As a lean project management team, Cadence depends on partners who can integrate into the project, communicate clearly, and represent the client relationship with the same level of care.
With Encore, Cadence can give the client direct access to the people solving the details, without needing to serve as the middleman for every conversation.
“For us, a true partner is someone that we can trust, that we can integrate into our team.”
Staying connected through closeout
Encore worked directly with Validus’ office manager and IT director, while staying connected with both Cathy Harris and Tracy Lopez throughout the process.
That consistency gave Cadence confidence that the team was aligned, the client was supported, and the final phase of the project was moving in the right direction.
“We stay connected. That really differentiates Encore. We don’t get passed off.”
Peace of mind at the finish line
At the end of a project, the move can shape how the entire experience is remembered.
For Cadence, Encore brings the peace of mind that the final impression will reflect the same care, coordination, and trust built throughout the project.
“When they do a great job, it’s the bow on the package.”
