Something that is fundamentally different and fundamentally better.
In the spring of 2016, Ibotta relocated its headquarters to a 40,000-square-foot space in CenturyLink Tower. Like tech giants in Silicon Valley, the company recognized that its workplace could help achieve its business goals.
“We knew that just expanding our footprint, but leaving everything else the same, wouldn’t be all that effective,” says Karsten Voermann, Ibotta’s Chief Financial Officer. “We needed something that was fundamentally different and fundamentally better, in terms of driving the things we care about: communication, collaboration, and ultimately, more creativity.”
Ibotta turned to Workplace Resource to help create a more ergonomic space that lowers the barriers to effective collaboration both within and across teams. Workplace Resource worked closely with Ibotta executives, their design partners, and Herman Miller to outfit the new space in a way that supports the social nature of working at Ibotta—not only in dedicated collaboration spaces, such as conference rooms, but also throughout the floorplate. Ibotta employees love their Renew Link workspaces, which, when paired with Mirra 2 Chairs and Flo Monitor Arms, offer a high-performance ergonomic benching solution.
Meeting spaces of various sizes and configurations provide ample opportunity for more formal group interactions. The office landscape is also dotted with Cove Settings anchored by Swoop Lounge Furniture, where two or three colleagues can step away from their workstations and sit down for a comfortable chat. The workstations themselves feature Herman Miller’s Renew Link sit-to-stand benching system and articulating Flo Monitor Arms. Both products are designed to facilitate casual, spontaneous collaboration right at the workstation—where, according to Herman Miller research, 70 percent of collaboration happens. Renew Link’s angled work surfaces improve sightlines to avoid the distraction of inadvertent eye contact with colleagues across the bench, a seemingly innocent distraction, but one that can disrupt the flow of work and result in lost productivity while both employees get back into the flow of the task at hand. The addition of repositionable Flo Monitor Arms to the high-density Renew Link installation makes it easy for people to share information on their screen with a nearby coworker.
The final design not only works for the company in its current state, with settings optimized to support the work Ibotta employees do every day. These settings were also designed to be flexible enough to support the company's steep growth trajectory. Ibotta has the option to expand into another floor in their building if necessary, so the company can accommodate additional employees without a move to another location. And because of the flexible nature of Ibotta’s furnishings—specifically the Renew Link system, which can be added to or reconfigured with ease—their Herman Miller solution can scale with them as they grow.